Here at your local Houston Dodge dealership, Gillman Chrysler Dodge RAM, we know that hearing that a recall has been issued on your vehicle can be an overwhelming, stressful, and sometimes, scary situation. We understand that recalls can lead you to question the safety of your vehicle, and we want you to know that there is nothing that our team cares about more than safety of each and every one of our drivers. Our Dodge dealership serving Pearland, TX is working in conjunction with our corporate leaders to ensure that we're taking all the proper steps to work with our customers regarding product recalls, communicating with our drivers about any recalls, and getting the repairs made in as expedited and efficient manner as possible. Remember that if you have any concerns, you can always contact our Houston Chrysler Dodge Ram dealer.
FCA US LLC, and as an extension, Gillman Chrysler Dodge RAM, worked out an agreement with the National Highway Traffic Safety Administration on the proper steps that will be taken during a recall campaign. Automobile manufacturers must now take certain steps or they risk facing disciplinary action and financial penalties. Through the agreement, certain actions and penalties have been established that we wish to inform you of:
1.     Civil Penalties could be implemented in the amount of up to $105 million that for previous handling of recalls and information:
a.     $20 million over the lifetime of the Agreement to develop, implement and support wide-ranging initiatives to enhance vehicle safety by working with people from suppliers to help them better understand potential safety issues to distributing safety-related materials at trade shows.
b.     The Company could face up $70 million in fines for the handling of various recalls that mostly affected older vehicles.
2.     A commitment to encourage drivers to respond to recall notices:  FCA US LLC has agreed to incentivize customers that are affected by the recalls:
a.     For example, customers who are affected by the current high-profile Jeep campaign can be rewarded for scheduling the service (if they haven't already had it taken care of) with a $100 gift card upon presenting their Jeep vehicle to us for inspection.
3.     Previous orders to re-purchase certain recalled vehicles that have gone unfollowed, specifically those that involve various pickup and heavy-duty trucks and Dodge/Chrysler SUVs from 2008-2012 model years, will be reopened. FCA US LLC will notify potentially eligible drivers, who can opt for a free remedy in lieu of the repurchase.
4.     Additionally, there will be the appointment of an independent monitor who will oversee FCA US LLC's recall campaigns who will then report their findings to the NHTSA to ensure that all rules and regulations are being followed.
5.     The current Agreement will be in effect for the next three years, with FCA US LLC being granted the option of extending it another year.
In order to find out if any of your vehicles have any outstanding recalls or campaigns, you can call into your Dodge dealer serving Sugar Land, Gillman Chrysler Dodge RAM, or you can
head on over to the FCA US LLC website (//recalls.mopar.com/to enter your VIN (vehicle identification number)
into our search box. Please remember that recalls are aimed at helping correct a problem or to help improve the overall performance and integrity of a
vehicle.
If you have any questions or concerns about recalls or any model in our Chrysler, Dodge, or RAM inventory , head on down to our local Houston Dodge dealership at 10585 W Sam Houston Pkwy to speak to a member of our team today!